Once an economic darling, South Korea is showing signs of a society in distress. Slowing wage growth and soaring spending on housing and education have left more than half of middle-income households cashflow-constrained and debt-laden. For the country to continue to prosper, a new growth model is needed.

Emerging technologies are poised to personalize the consumer experience radically—in real time and almost everywhere. It’s not too early to prepare.

Why are so many companies falling sort of their goals of delivering an exceptional customer experience? The answer lies in the fact that most do not understand their customers' journeys.

In one of the world’s fastest-growing consumer markets, focusing on regional preferences is the key.

Three-quarters of Americans households have enrolled in at least one shopper's card or loyalty program, but most of them aren't being used. Here's how to change that. 

Japan’s luxury shoppers have altered the way they think and shop. Here are four trends marketers need to grasp in order to meet the changing consumer expectations in the world's third largest luxury market.

China’s retail sector is among the most wired anywhere—e-tailing commanded about 5 to 6 percent of total retail sales in 2012, compared with 5 percent in the United States. Yet it is distinctly different from that of other countries.

Social networking is higher in Brazil than in many other, more developed online markets. Understanding this is critical to building a brand and communicating with consumers in Brazil.

China is set to surpass the US as the world’s largest premium auto market by 2016. Find out what you need to know to address this fast-growing but increasingly complicated market.

Studies of the digital economy all confirm the importance of the Internet and digitization as material contributors to economic growth. This research evaluates how consumers, specifically in Europe, are interacting with telecom brands.