Here is how to form a deeper relationship with your customers by creating an engagement ecosystem that reaches beyond your marketing team.

Together, these 30 aspiring countries represent 30 percent of global GDP—and the potential for the Internet to transform these economies is significant.

Buying something is not just a destination; it is a journey of many steps.

The dynamics of China’s mobile phone market are changing, in particular the way that people buy their handsets. Who are the likely winners? And losers?

McKinsey estimates that about 3 million Brazilians can afford luxury goods. Here is how to reach this ambitious and surprisingly youthful market.

Europe is in crisis; the US is in the doldrums; China is worried about a property bubble; India has hit a rough patch. But Brazil is thriving. In the first of two articles on Latin America's largest economy, we look at what makes the middle class tick.

In Asia, South America, and Africa, banks have undertaken lean transformations that have raised profits by 10 to 20 percent within a year. Here is how some leading institutions are using lean management to streamline their operations and expand their business.

Consumer goods companies desperately want to reach China’s millions of emerging customers. To do so, they will need multiple strategies.

Here are some of the most popular items from the last year, plus a few things that we just liked.

Mobile usage in new markets has been associated with the pay-as-you-go (or “pre-paid”) model. As incomes rise and prices fall, consumers are likely to shift to the contract (or “post-paid”) model. Here's what companies need to know to make the shift work to their advantage.